AI, conversational interfaces and validated knowledge — all governed through BBBD WorkHub 360.
Our solutions are designed for NZ Government and enterprise environments where accuracy, compliance and trust matter.
Why Organisations Work with BBBD
Most organisations already have pockets of automation and AI, but they’re often scattered, ungoverned or hard to explain
at board level. BBBD solutions focus on:
- Executive clarity — clear value, clear governance, clear accountability.
- Governed automation — digital workers, not “shadow IT bots”.
- Safe AI — validated knowledge, structured content and defined risk boundaries.
- Measured outcomes — ROI, FTE savings, error reduction and service improvements.
- Standards alignment — NZ Government standards and international accessibility frameworks.
Every solution is a step towards a trusted, scalable digital workforce rather than a one-off automation win.
One Responsible AI & Automation Model Across All Solutions
All BBBD solutions share the same underlying model — the Four Fundamentals of Responsible AI & Automation:
- Validated Knowledge — decisions and answers come from verified, controlled content and rules.
- Targeted Accessibility — different audiences (staff, customers, contact centre, legal, executives)
see the right version of the truth. - Continuous Update — policies, rates, rules and integrations can change without rebuilding everything.
- Response & Action Intelligence — we clearly define where fixed, hybrid and AI-generated responses are safe.
This shared model means your automation and AI portfolio grows consistently, not as a collection of disconnected experiments.
Our Solution Areas
BBBD solutions are grouped into core domains. Each domain can start small and expand as value is proven.
Finance & Shared Services
Digital workers for AP/AR, reconciliations, tax updates and financial controls — delivering measurable savings and
audit-ready accuracy.
Operations & Shared Services
Automation of high-volume operational tasks, triage, routing and coordination, reducing backlog and operational friction.
People, HR & Payroll
Onboarding, changes, pre-employment checks and payroll support — making people processes faster, safer and more consistent.
Compliance & Risk
Digital workers and checks that enforce policy, gather evidence and support audit, risk and assurance functions.
Conversational AI
Governed chatbots and virtual assistants for staff and customers, powered by validated knowledge and WorkHub 360 oversight.
Knowledge & Information
Structuring and governing knowledge so AI, digital workers and people always use the correct, compliant version.
BBBD WorkHub 360 – The Spine Across All Solutions
BBBD WorkHub 360 is the unified command centre that sits across all BBBD solutions. It provides:
- Central visibility of digital workers, automations and AI interactions.
- Governance controls for knowledge, rules, mappings and connectors.
- Logging and audit trails for all digital activity.
- Performance dashboards for CXOs — FTE savings, ROI, exceptions, cycle times.
- Standards enforcement for NZ-WAS, NZ-WUS, WCAG and related frameworks.
WorkHub 360 means your automation and AI strategy has a clear, governed operating backbone.
Designed for CXOs and High-Stakes Environments
Our solutions are built around the needs of executives responsible for financial, operational, technology and people outcomes.
CFOs
See automation as a measurable, auditable contributor to financial performance.
COOs
Reduce operational friction, backlog and rework with predictable digital capacity.
CIOs
Implement automation and AI under a single, secure, supportable governance model.
CHROs
Improve staff experience by removing repetitive work and delivering consistent answers.
Each solution you adopt makes your leadership more visible and more supported by evidence.
Where to Explore Next
- Digital Workforce Overview — understand the digital workers behind each solution.
- Digital Workforce Library — see the specialist roles (Elves) in your digital workforce.
- BBBD WorkHub 360 — see how governance and orchestration work across solutions.
- Case Studies — explore real-world projects and outcomes.
Better Business by Design — helping CXOs build a governed, AI-ready digital workforce step by step.