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A low-risk, high-value way for CXOs to understand where Intelligent Process Automation will deliver the fastest, safest return — before committing to large-scale change.

The Safest First Step in Your IPA Journey

Most organisations know their processes are under pressure, but do not want to jump straight into a major automation or AI programme. The BBBD Process Design Sprint gives you clarity and confidence without disruptive change.

In a short, structured engagement, we map how work really happens, validate the rules behind decisions, and quantify where Intelligent Process Automation (IPA) will have the biggest impact on cost, performance and risk.

3 Day SprintDesign First, Automate Second

The Sprint embodies our Design First, Automate Second philosophy. We stabilise, simplify and validate processes before any automation or AI is deployed. This approach reduces risk, avoids technical debt and increases the likelihood of achieving rapid, measurable outcomes.

Sprint Objectives

The Process Design Sprint is designed to give you actionable insight, not a theoretical report. By the end of the Sprint, you will know:

  • Which processes are causing the most cost, delay and risk.
  • Where manual workload, duplication and rework are highest.
  • Which rules and knowledge are unclear, inconsistent or outdated.
  • Where Intelligent Process Automation can deliver the fastest ROI.
  • What sequence of changes will give you early wins and long-term stability.

How the Process Design Sprint Works

While each Sprint is tailored to your context, most follow a clear pattern that can be completed in days, not months.

  1. Scope and context
    We agree on the processes or value streams to focus on, the stakeholders involved and the outcomes that matter most (cost, performance, compliance, customer experience).
  2. Work mapping
    We map how work actually flows today — across systems, teams and channels. This includes edge cases, exceptions and “work-arounds” that are often invisible to leadership.
  3. Rule and knowledge discovery
    We surface the real rules, policies and decision logic currently used, identifying gaps, conflicts and outdated content.
  4. Failure modes and risk
    We identify where things go wrong, why exceptions arise and where risk is introduced (including data, compliance and customer impact).
  5. Opportunity and benefit analysis
    We quantify where IPA can reduce manual effort, accelerate cycle times, improve accuracy and support safer AI adoption.
  6. Roadmap and recommendations
    You receive a practical, prioritised roadmap — including early wins, strategic initiatives and the guardrails needed for safe scaling.

From Mapping to Orchestration

The Sprint outputs are not shelfware. They form the blueprint for orchestrating digital workers, AI and people across your chosen processes. Every subsequent improvement, automation or AI enhancement is grounded in this validated design.

What CXOs Gain from a Process Design Sprint

For CXOs, the Sprint is a way to move from pressure and uncertainty to clarity and controlled action. It provides:

  • A clear, evidence-based picture of operational reality.
  • Quantified opportunities for cost reduction and performance improvement.
  • Insight into where automation and AI can be deployed safely.
  • A roadmap to reduce manual workload and exception handling.
  • A shared understanding across business, IT and risk stakeholders.

It is a decision tool as much as a design exercise — helping you align your leadership team around a practical, low-risk path forward.

From Sprint to Intelligent Process Automation

The Process Design Sprint is the on-ramp to BBBD’s broader Intelligent Process Automation methodology. Once the priority processes are understood and designed:

  • Validated knowledge is structured and prepared for automation and AI.
  • Digital worker roles are defined, with clear boundaries and responsibilities.
  • WorkHub 360 governance settings are designed to match your risk appetite.
  • Automation candidates are selected with clear business cases and metrics.
  • Responsible AI patterns are identified (where AI will support decisions safely).

You can choose to move directly into delivery or to stage improvements based on priority and budget. In all cases, the Sprint ensures you move with confidence, not guesswork.

Low-Risk, High-Value by Design

The Sprint does not require you to change systems, re-organise teams or commit to a multi-year programme. It is:

  • Time-bounded and clearly scoped.
  • Non-invasive for your core platforms.
  • Valuable even if you do not proceed immediately to automation.
  • Designed to support internal business cases and Board discussions.
  • Aligned with your existing risk, security and governance frameworks.

It gives you options — and a clear view of which options will matter most.

Start with a Process Design Sprint

If you are under pressure to reduce cost, improve performance or adopt AI safely, the Process Design Sprint is the most
effective first step. It turns uncertainty into a clear, governed plan of action.

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See the full IPA methodology

 

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