Identifying, Qualifying and Realising Opportunities
Call Us : +64 4 979-6998
  • Help Customers buy from your business

    Use your Corporate Knowledge to drive your success

    Make your business support staff-free 24x7x365

    Drive outcomes and results

    - Implement a Virtual Assistant

  • Increase your Business Success

    Reduce your operating costs

    Increase your Productivity

    Allow you to Work Smarter not Harder

    - that's Better Business by Design

  • Increase Customer Loyalty

    Reduce AHT

    Increase Customer Satisfaction

    Reduce Operational costs

    - that's Better Business by Design

  • Make it easy for your Customers to contact you

    Simplify everything for your Staff

    Reduce costs and get more functionality

    Eliminate IT pain

    - that's Better Business by Design

Why choose us?:

  • Digital Transformation Experts
  • Unparalleled investigative approach
  • We look for opportunities not weaknesses
  • Over 25 years helping businesses globally
  • Help businesses and suppliers succeed
  • Unique proven methodologies that deliver
  • Outcome and success focus

Recent Posts

  • Up-sell Cross-sell
    Up-selling Cross-selling success
    Case Study – Up-selling/Cross-selling on Steroids In 6 months we helped our Client increase sales by 11% – after 12 months it was 17% using Digital Transformation to deliver up-selling/cross-selling insights to Sales staff. The focus was...
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  • 2018 Website
    2018 Website
    Welcome to our new website. Time to freshen our look and provide greater insight into what we do and have been doing in recent times. Take some time to browse and let us know your thoughts....
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  • IVR
    Press “1” if you know why you’re calling or “2” if you don’t
    IVR Pain … As a business person I’m always making calls for unknown reasons? No seriously, I know why I’m calling and want help. Designing an IVR structure is not rocket science but there is an art...
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  • To BYOD or Not
    BYOD – Opportunity or Minefield
    “Bring your own device” (BYOD) and “Bring your own computer” (BYOC) are hot topics for every CXO. Depending on who you listen to BYOD and BYOC are either minefileds or opportunities. Our experience shows that BYOD/BYOC are opportunities...
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