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WorkHub 360 is the central command centre for your digital workforce — the place where
automation, AI, knowledge, rules and human oversight come together.
Built to work across platforms such as V-Portal®, UiPath Orchestrator, Microsoft, Google and AWS,
WorkHub 360 gives you one governed, measurable view of your entire automation estate.

Why WorkHub 360 Exists

Most organisations have automation scattered across teams, systems and vendors.
Different tools produce different dashboards, logs and exceptions — making it hard for CXOs to
understand what’s really happening or where the risks are.

WorkHub 360 solves this. It unifies:

  • Digital workers (RPA)
  • Conversational AI
  • Knowledge sources
  • System automations
  • AI-assisted decision logic
  • Rules, mappings and content updates

…into a single, governed operating environment.

Built on Responsible AI & Automation Fundamentals

WorkHub 360 is engineered around BBBD’s Four Fundamentals of Responsible AI:

  1. Validated Knowledge — WorkHub 360 aligns every automation, chatbot and digital worker to
    verified, version-controlled rules and content.
  2. Targeted Accessibility — Different audiences (staff, customers, contact centre, legal, executives)
    see the right version of the truth at the right time.
  3. Continuous Update — Rules, mappings, logic and knowledge can be changed quickly
    without rebuilding automation assets.
  4. Response & Action Intelligence — WorkHub 360 governs when to use fixed, hybrid or AI-generated
    responses — ensuring safety and consistency.

These fundamentals safeguard accuracy, compliance and long-term maintainability.

What WorkHub 360 Delivers

  • Unified Oversight – All digital workers, bots and AI agents in one governed environment.
  • Knowledge Alignment – Ensures every channel uses validated, structured and up-to-date knowledge.
  • Rule & Mapping Control – Centralised change pathways for business logic, tolerances and exceptions.
  • Audit & Logging – Action-level logging for all automation activity across all platforms.
  • Exception Intelligence – Highlighting, routing and contextualising errors for rapid resolution.
  • Performance Dashboards – FTE savings, throughput, cycle time, ROI and compliance metrics.
  • Human Oversight – Approval workflows, intervention handling and governance checkpoints.

It gives your automation ecosystem the discipline and structure of an enterprise operating model.

Platform-Agnostic by Design

WorkHub 360 is not another vendor product. It’s a BBBD governance and orchestration layer
that sits above your existing tools, aligning them into one unified digital workforce.

WorkHub 360 can ingest and govern automation from:

  • V-Portal® (Creative Virtual)
  • UiPath Orchestrator
  • Microsoft Power Platform & Azure AI
  • Google Cloud AI & Vertex
  • AWS AI/ML workflows
  • Custom internal automation or integration tools

This makes it future-proof — no lock-in, no dependency on a single vendor.

What CXOs Gain

For CFOs

Consistent financial automation, verifiable ROI, lower audit overheads and predictable performance.

For COOs

Unified operational visibility, fewer exceptions, and a scalable digital workforce.

For CIOs

A structured governance model across disparate RPA, AI and automation tools — secure and supportable.

For CHROs

Improved employee experience with consistent workflows and reduced manual burden.

WorkHub 360 becomes the **single pane of glass** executives use to govern automation with confidence.

Part of the BBBD Digital Workforce Ecosystem

WorkHub 360 connects seamlessly with the rest of the BBBD automation model:

Talk About WorkHub 360
See the WorkHub 360 RoadmapBetter Business by Design — governing automation with clarity, visibility and executive-level confidence.

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