WorkHub 360 gives CXOs full visibility, governance and metrics across automation and AI, so your digital workforce behaves like a trusted team, not a black box.
What is WorkHub 360?
Your single pane of glass for automation, AI and digital workers. WorkHub 360 is BBBD’s digital workforce governance layer. It sits across your Intelligent Process Automation ecosystem to manage digital worker identities, operating envelopes, logs, metrics and guardrails in one place.
Instead of scattered scripts, dashboards and admin consoles, WorkHub 360 provides a structured, NZISM-aligned control centre that CXOs, operations teams and risk stakeholders can all rely on.
- End-to-end automation and AI visibility
- Centralised digital worker identity and access
- Real-time performance and risk monitoring
- Evidence-grade logging and reporting
- Configurable guardrails for Responsible AI
Unified governance across platforms
WorkHub 360 provides a single governance and control layer across automation and AI platforms including UiPath, Power Automate, Creative Virtual, and cloud-native services.
Identity, logging, decision boundaries, metrics and assurance are applied consistently — so outcomes remain defensible regardless of which execution tools are used underneath.
Why CXOs need a digital workforce control centre
Without WorkHub 360, automation and AI become harder to trust as they scale. As automation and AI spread across teams and systems, visibility tends to drop. Different vendors, tools and teams create a patchwork of monitoring and logs that are difficult to interpret, hard to audit and nearly impossible to explain to your Board.
CXOs need a single place to answer simple but critical questions:
- Which digital workers are running right now and what are they doing?
- Where are we getting the biggest uplift in FTE capacity and performance?
- Where are exceptions, errors or rule violations occurring?
- Which workflows depend on AI confidence scores and escalation rules?
- Can we demonstrate NZISM-aligned logging and control at any time?
WorkHub 360 provides these answers on demand, in business language, backed by evidence.
The WorkHub 360 pillars
Five pillars that turn digital workers into a governed workforce.
- Identity & Access – each digital worker has a defined identity, role and operating envelope, with clear separation from human accounts.
- Orchestration & Scheduling – end-to-end workflows are coordinated, prioritised and sequenced across systems and teams.
- Monitoring & Metrics – performance, throughput, error rates and FTE uplift are tracked in real time and trended over time.
- Logging & Evidence – all inputs, decisions and outcomes are logged to NZISM-aligned standards, ready for audit or review.
- Guardrails & Policy – Responsible AI boundaries, escalation rules and process constraints are enforced consistently.
Together, these pillars give you a governed intelligent process automation capability, not just a collection of bots and models.
Key WorkHub 360 capabilities
What your teams can actually do inside the control centre.
For CXOs and senior leaders
- View a live map of critical workflows and where automation is applied
- See FTE uplift, cost reduction and performance gains by process
- Understand where AI is influencing decisions and how risk is mitigated
- Drill into exceptions, incidents and remediation actions
For operations and risk teams
- Control digital worker schedules and workloads
- Adjust thresholds, escalation routes and guardrails
- Review detailed logs for specific cases or time periods
- Export evidence for audit, assurance and continuous improvement
WorkHub 360 becomes the common language between technology, operations, risk and the executive team.
Built for New Zealand Government and regulated sectors
WorkHub 360 is designed to sit inside your existing assurance machinery.
WorkHub 360 has been shaped through work with New Zealand Government agencies and regulated organisations. It is designed to complement, not compete with, your existing policies and controls.
- NZISM-aligned logging, auditability and evidence capture
- Support for New Zealand data residency and sovereignty requirements
- Integration with your existing SIEM, monitoring and reporting tools
- Support for agency-specific risk, compliance and assurance frameworks
This means your digital workforce can scale while still meeting your security, privacy and risk obligations.
What WorkHub 360 changes for CXOs
From “I hope it’s working” to “I can show you the value.”
- Clear evidence of automation and AI value for Boards and Ministers
- Confidence that digital workers are governed, not just configured
- Faster scaling of automation without losing control or oversight
- Reduced operational and compliance risk as workloads increase
- Better prioritisation of future automation investments
- A common view of performance shared by business and technology teams
WorkHub 360 turns your automation and AI investment into a managed capability rather than a collection of one-off projects.
Ready to put your digital workforce under clear governance?
Let’s walk through how WorkHub 360 could sit across your automation and AI estate, and identify the first processes where stronger visibility and control would make an immediate difference.
Start with a Process Design Sprint
Book a WorkHub 360 walkthrough