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Better Business by Design delivers automation, AI and digital workforce solutions with NZISM-aligned security, privacy-by-design and full WorkHub 360 governance. Every digital worker, every AI response and every integration is controlled, monitored and accountable — giving CXOs and Boards the assurance they need to safely scale automation and AI.

Why Security Matters for Automation & AI

Digital workers and AI systems interact with sensitive information and perform real actions across your core platforms.
Without strong security and governance, they can:

  • Access or expose more data than intended
  • Operate without visibility, accountability or proper audit trails
  • Trigger high-risk actions across systems without human oversight
  • Create unapproved data flows between apps, services and environments
  • Increase your organisation’s attack surface without you realising it

BBBD ensures that your digital workforce is governed, secure and fully traceable — never a collection of uncontrolled scripts.

Security Principles for Your Digital WorkforceDesign First Automate second

Our NZISM-aligned security model is built on practical, enforceable principles:

  • Least Privilege: Digital workers only receive the access they need for their specific role.
  • Segregation of Duties: No digital worker can independently perform an entire high-risk workflow.
  • Unique Identity & Accountability: Every action is traceable to an individual digital worker identity.
  • Privacy by Design: Personal data is minimised, masked or pseudonymised where possible.
  • Secure by Default: Encryption, secret management and hardened integration points.
  • Auditability: Full logs, evidence capture and traceability of actions, inputs and decision rules.

Security is embedded into every design and decision, not added at the end.

Aligned to NZISM & International Standards

BBBD security practices support NZ Government and enterprise requirements, including:

  • NZISM — governance and protective security expectations
  • NZ-WAS 1.2 & NZ-WUS 1.4 — safe, structured website and content patterns
  • WCAG 2.2 AA — accessibility that also reduces the risk of information disclosure
  • ISO/SOC2-aligned controls — operational and service delivery security expectations
  • UK-GDS, US-508, EU-EN301 — global frameworks for public sector digital service security

Your security team can map our controls directly into your existing frameworks.

How WorkHub 360 Enforces Security

BBBD WorkHub 360 is the governance and security spine for your digital workforce and AI estate. It provides:

  • Identity & Access: Unique digital worker identities with role-appropriate access.
  • Credential Governance: Secure storage, rotation and controlled access to credentials.
  • Approved Knowledge Sources: Only validated, authorised content is exposed to AI or digital workers.
  • Centralised Logging: Action logs, exceptions, and system interactions in one place.
  • Change Management: Controlled updates to rules, mappings, thresholds and integrations.
  • Environment Segmentation: Separation of dev/test/prod and logical domain boundaries.

WorkHub 360 ensures visibility, control and assurance across your entire automation and AI landscape.

Data Protection & Privacy by Design

Automation and AI often touch personal, confidential or governed information. BBBD embeds privacy controls across:

  • Design: Early identification of sensitive data, flows and risks.
  • Implementation: Masking, minimisation and secure processing patterns.
  • Operations: Safe logging, exception handling and retention practices.
  • Governance: Alignment with privacy policies and regulatory obligations.

Digital workers never become an accidental privacy risk.

Security Across the Delivery Lifecycle

Security is designed into every stage of BBBD’s delivery approach:

  • Discovery: Identify sensitive data, systems and controls.
  • Design: Architect secure data flows, identities and decision points.
  • Build: Use secure patterns for integrations, credentials and error handling.
  • Test: Validate access, behaviour and negative/edge cases.
  • Go-Live: Controlled rollout with security and risk sign-off.
  • Run: Ongoing monitoring, exception review, rule updates and continuous improvement.

This ensures automation is safe from day one and continues to remain safe as environments change.

What CXOs & Security Leaders Gain

CIOs & CISOs

A governed automation and AI capability that meets security expectations — not shadow IT.

CFOs & COOs

Assurance that efficiency gains never compromise security or compliance obligations.

Risk, Audit & Privacy Leaders

Complete evidence, predictable behaviour and clear mapping to risk frameworks.

Business Owners

Safer processes without extra operational overhead or manual burden.

Security becomes a visible strength of your digital workforce — not a question mark.

Connected BBBD Services

Talk About Security for Automation & AI
See How Security Fits the Executive PlaybookBetter Business by Design — delivering automation and AI with NZISM-aligned security, privacy and governance built in.
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