Our Clients’ staff work from remote field sites to regional hubs — but their expense process was centralised, manual, and error-prone. Claims bounced. Codes failed. Staff got frustrated.
Today, the claims process just works — automatically, accurately, and in real time.
The Challenge
Manual entry caused delays. Cost centres were out of sync. Payroll and credit systems clashed. Staff resubmitted claims multiple times.
The Task
BBBD introduced IPA to synchronise cost codes, validate roles and automate SAP uploads — all while meeting DOC’s governance standards.
What We Delivered
- Master data alignment across SAP, payroll and card platforms
- Claim submission pre-checks and auto-validation
- Automated upload and reconciliation logic
Now Imagine…
Staff submit a claim — and it’s right, approved, and paid. No rework. No stress. No audit issues.
Measurable Outcomes
- 100% cost centre validation rate
- 0.5 FTE administrative effort saved
- Audit accuracy improved to 99.8%
- ROI: immediate and sustained
Executive Proof: Why This Matters
- For the CFO: Expense controls now run themselves.
- For the Director-General: Financial governance is evident — and effortless.
- For the Audit Committee: Every transaction is validated, logged, and ready.
Visual Note
Integration Elf merges SAP, payroll and card feeds; Compliance Elf approves a claim with a glowing tick; Results Elf plots FTE savings as a rising curve.