One typo. One late form. One manual mismatch. It was all it took for this council’s internal processes to grind to a halt.
After implementing real-time validation checks, data errors plummeted, audits flew through, and staff got back to serving ratepayers — not cleaning spreadsheets.
The Challenge
Form submissions came in with missing fields or invalid codes. Corrections took days. Backlogs grew. Complaints increased. Confidence declined.
The Task
BBBD applied IPA to enforce format and field accuracy at the moment of submission — validating entries, prompting corrections, and protecting downstream systems.
What We Delivered
- Validation rules tied to core systems
- Real-time feedback to submitting users
- Audit-proof error logs and exception management
Now Imagine…
Staff stop correcting data and start using it. Customers get timely service. Auditors smile.
Measurable Outcomes
- Manual data correction down 85%
- Compliance exceptions dropped by 70%
- Ratepayer complaint volume reduced
- ROI: 4× in 3 months
Executive Proof: Why This Matters
- For the CEO: Errors now correct themselves — your team can do more.
- For the Council: Accuracy and trust have become embedded values.
- For the Audit Committee: Data flows are now visible, verifiable and managed.
Visual Note
Error Handler Elf flags invalid fields while Compliance Elf validates in real time; Data Entry Elf steps aside as IPA takes over frontline accuracy.