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Archive for the Main Blog Category

2018 Website

Welcome to our new website. Time to freshen our look and provide greater insight into what we do and have been doing in recent times. Take some time to browse and let us know your thoughts.

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2 Degrees Contact Centre

Outstanding growth and the objective of providing outstanding service lead to a need to refresh  their Contact Centre technology platform. Our brief was to capture business/operational needs and use an RFP to select a new technology platform/partner. Specific Goals: Innovation that differentiates 2Degrees approach to service Increase customer satisfaction

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